A checklist for NRIs to arrange medicines from India

Are you, as an NRI, looking to order medicines from India? Based on our experience of shipping medicines for the elderly and NRIs from early 2020 to the USA, UK, Singapore, and Europe, here are some pointers that could help you avoid delays and get your medicines on time.

Updated prescription — not older than 3 months

A prescription, not older than 3 months, is needed. The Indian customs will check the doctor’s name, address, and also the stamp on the prescription [yes, we understand that in today’s e-prescription world, this may sound outdated].

You can ask your Indian doctor to send you an updated prescription or book an online consultation with a GP in India to arrange a new prescription. Do ask the doctor to give names of alternative medicines as well; in case the first preference is not available.

Medicines stock for 3 months are allowed

You can import only 3 months of medicine stock currently.

But please ensure you check the regulations in your host country as well. Please note that the Indian courier companies will not be able to share much information on this.

Sender’s details

You can request a family member or a friend to be the sender. What is required is a copy of the Aadhar card, address, and phone number [random calls from customs on the sender’s phone number is not a surprise]. Some of the courier companies would also ask for a PAN card copy as well.

Receiver’s details

Normally not asked but in some countries it is important to share visa and passport details of the receiver; especially in the Middle East.

Time Frame

Do keep a realistic time frame to receive the medicines, taking into account the reduction in air-traffic globally and the slowdown in processes due to COVID-19 precautions.

Pharmacy medicine bill

Please ensure that the original pharmacy bill comes with the medicines’ parcel.

Import duties

Do confirm the import duty and customs process in the host country before ordering the medicines. Ideally, should not be a huge amount.

ParentCare helped arrange shipment of liquid medicines from India to Aruba, an island in the Caribbean Sea and a constituent country of the Kingdom of the Netherlands. The import duty there was more than the cost of the medicines, but the family needed the medicines urgently.

It is important to take these costs into account.

We hope this list is of help to you. If you still have questions, please feel free to drop us a message at hello@parentcare.family.

And if you want ParentCare to arrange and ship the medicines for you, then please reach out to us on our WhatsApp number 00447423636360 or email us at hello@parentcare.family.

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